Andy joined Consensus Research in July 2006 bringing with him considerable experience of financial services and customer experience research, amassed through twelve years' working for tns' Finance division and two years at Kadence (UK) Ltd.

Andy has extensive experience of researching the retail banking, card and insurance markets and and has played a key role in development of our TCF solutions.

Andrew joined us in 1999 and now leads our Pensions and Public Policy research division. He has designed and managed many high-profile projects for government departments, regulators, public bodies, and the pensions and financial industries. Issues covered include policy evaluation, impact assessment, communications and new product development. His reports are required reading of ministers, and captains of industry alike.

After joining as a graduate in 2010, Annalise has worked on a number of projects in the field of financial services, as well as working on a study for the Department for Work and Pensions. Her previous work experience includes interning at the Jewish Council for Racial Equality, where she campaigned on race and asylum issues and performed secondary research. She has also undertaken work experience at Hertsmere Borough Council researching recycling projects, and at YouGov in its political department.

Anna has worked at Consensus Research since 2004 having accrued 8 years worth of experience working for a London-based marketing agency. Anna assists the research department in all aspects of project management and set-up, from organising and liaising with focus group facilities and other fieldwork suppliers through to supporting the administration of the company quality system ISO 20252. Anna is also responsible for office management.

Chris has been our Finance Director since 2006, becoming Joint Managing Director in 2009. He is a qualified chartered accountant with over twelve years' experience of the research industry and an extensive financial management background, having fulfilled senior finance roles at Taylor Nelson Sofres and the Chartered Institute of Personnel and Development.

Elke has over 16 years’ experience in international market research on both the client and agency side and is adept in advanced analytical techniques and customszed reporting, particularly in measuring customer satisfaction. Since joining us in 2007 she has been the lead on various leisure, retail, financial services, IT and other industry sector projects. Bilingual in English and Dutch, she additionally speaks good French and German.

Janet has over 10 years of market research experience and has worked across a number of market sectors ranging from Consumer, Retail, Public and Social and latterly Finance. She has spent several years working in the financial sector conducting research on savings and investments and life protection markets.

In addition to her quantitative experience, Janet has worked on numerous qualitative studies incorporating a variety of methodologies including workshops, focus groups, mini groups, face to face depth interviews and tele-depths.

Kasia's key areas of expertise are qualitative research design and focus group moderation; especially the use and application of advanced qualitative techniques. With more than eight years' practical research experience, Kasia previously worked for two agencies in Poland, also overseeing and managing regional projects elsewhere in Eastern Europe. Bilingual in English and Polish, she is also fluent in Spanish and speaks some French and Russian.

With us since 1995, Kate has developed our expertise in researching consumer technologies in global markets. She is a highly experienced moderator and also a champion of combined methodologies, regularly directing programmes combining both quantitative and qualitative research across four continents. She led a major project for the Pensions Commission and has also moderated focus groups as part of the government’s ”Big Conversation” programme.

Apart from a year in advertising research at iris Concise, Kate has been with us since 2003. She has amassed a wealth of experience in both qualitative and quantitative projects, particularly in the financial services, technology and advertising sectors, as well as large scale public sector studies for the Department of Work and Pensions. Kate manages Consensus's Investment Funds Survey, a twice-yearly brand and attitude tracker survey for a syndicate of 15 clients. She speaks fluent French and Spanish.

Specialising in online research, Martin has been with us since 2008. Previously, he worked in accountancy and finance and, on the research side, for an international affairs institute and a specialist online research agency. His expertise covers both consumer and business audiences for leading IT, telecoms, FMCG and financial services brands. He also manages an annual buyer behaviour study for a global printer manufacturer.

Martin runs our customer satisfaction group. He is renowned for his data analysis and interpretation skills and for his expertise in a wide range of innovative statistical and trade-off techniques, particularly in the IT and telecoms sectors. A fluent French speaker, before joining us in 2000, he worked in Paris for a major telecoms equipment company.

Naomi joined us after graduating in 2010 with a degree in Economics from the University of Sussex. Her course focused on Applied Econometrics, Advanced Macro and Micro Economics as well as Monetary Theory and Policy. Her interest and skills in research won her the Junior Research Assistant Bursary in 2008. At Consensus, Naomi has worked on the IFS intermediaries report analysis and an investor & multi-manager review for WITAN. A native English speaker, Naomi lived in France for 13 years and speaks French to a mother-tongue standard.

Peggy has worked at Consensus Research since 2002 joining us as a previous client from AXA.

Peggy's experience researching financial service markets spans more than two decades and includes experience of working within AXA, Barclays and as a member of The General Insurance Market Research Association (GIMRA).

Since joining Consensus, Peggy has been responsible for a broad range of projects from programmes tracking customer experiences and satisfaction through to NPD and communications research. Peggy plays a key role in development of our qualitative research techniques having worked to develop the use of Creative Workshops and online focus groups for financial services research.

Phil has been with us since 1986, and a board member since 1996. He specialises in multi-country quantitative research projects, especially in the IT sector, with an emphasis on segmentation and market share. He also maintains our global universe model, which measures business, workplace and employee numbers in over 30 countries and is used for weighting survey data to market size.

Reena joined Consensus Research shortly after graduating from university in autumn 2008. Whilst at University, Reena successfully completed a dissertation researching the drivers of Employee Engagement and a research study on student performance in assessment centres. In addition, Reena also completed an industrial placement at American Express working as a Financial Analyst for EMEA markets in business travel.

Based on this experience, Reena has developed a strong interest in understanding and analysing markets from both quantitative and qualitative perspectives and since joining Consensus has worked on projects for National Savings & Investments, Hewlett-Packard, Fortis, Hanco ATM, FedEx and the Association of British Insurers.

Reena is currently participating in the Consensus Graduate Scheme. This is accredited by the Market Research Society and allows members to combine their work with academic study and practical exercises, leading to full membership of the MRS.

Victoria originally joined us in 2002, taking 18 months out to be Market Research Manager for Macmillan Cancer Support before re-joining us in 2010. She is adept at social research with vulnerable audiences, investigating sensitive issues and ensuring that research meets stakeholders’ needs. Fluent in Spanish, she specialises in projects requiring both quantitative and qualitative solutions for global corporates, charities and the public sector.